Payment Policy for CanvasVetaGuard

Effective Date: January 15, 2025

At CanvasVetaGuard, we are committed to ensuring a secure, seamless, and efficient payment experience for our valued customers. This Payment Policy outlines the available payment methods, transaction security measures, and the terms of payment for all purchases made through our website. Please read through the policy carefully to understand our payment procedures.

1. Accepted Payment Methods

We offer a variety of secure and convenient payment options to cater to the needs of our customers. You can complete your purchase on CanvasVetaGuard using the following payment methods:

  • Credit and Debit Cards: We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: PayPal is available for customers who prefer to use their PayPal account or linked payment methods.
  • Apple Pay and Google Pay: We also accept payments through Apple Pay and Google Pay for a fast, secure checkout experience on compatible devices.
  • Other Payment Methods: We may offer additional payment methods, which will be displayed at checkout.

We ensure that all transactions are processed securely using encrypted payment gateways, protecting your sensitive financial information.

2. Currency and Pricing

All prices on our website are listed in USD (United States Dollar) unless otherwise stated. The total amount due will be clearly displayed during checkout, and this includes any applicable taxes and shipping charges.

Please note that:

  • Prices may fluctuate due to promotions, discounts, or changes in currency exchange rates (for international orders).
  • We reserve the right to modify prices, but we will notify you of any price changes prior to order confirmation.

3. Secure Payment Processing

At CanvasVetaGuard, we use industry-standard security measures to ensure that all payment information is processed securely. We employ SSL (Secure Sockets Layer) encryption technology to protect your personal and financial details during transactions.

Additionally, all payment details are handled by our trusted third-party payment processors (e.g., PayPal, credit card providers) to ensure that your information remains safe.

While we strive to provide the most secure payment methods, we recommend that you follow best practices to protect your account information, including:

  • Using a secure internet connection while shopping.
  • Regularly monitoring your bank and payment accounts for unauthorized activity.

4. Payment Authorization

When you place an order on CanvasVetaGuard, the payment will be processed immediately upon submission. You will receive an email confirmation once the payment is successfully authorized. If there is any issue with the payment, such as insufficient funds or declined authorization, we will notify you via email.

Once payment is authorized, your order will be processed for shipping as soon as possible. If there are any issues with processing your payment, your order may be delayed until we receive successful authorization.

5. Sales Tax

Sales tax will be applied to orders based on the shipping address according to local tax laws. The applicable sales tax amount will be automatically calculated and displayed during the checkout process before you complete your purchase.

  • For orders shipped within Kentucky, sales tax will be added to your order.
  • For orders shipped outside Kentucky, sales tax may be applicable depending on the shipping destination’s tax regulations.

If your order is tax-exempt, please contact us prior to completing your order, and we will assist in processing your exemption.

6. Order Confirmation and Invoice

Once your payment is processed, you will receive an order confirmation email with your order details. This confirmation serves as both a receipt of your payment and an order summary. If you would like a printed copy or require further assistance with your invoice, feel free to contact us at info@canvasvetaguard.com.

The confirmation will include:

  • Order number
  • Payment method used
  • Item(s) purchased
  • Billing and shipping details
  • Total cost including taxes and shipping

7. Failed Transactions

In rare cases where a payment fails or is declined by your bank or payment processor, we will notify you and allow you to update or correct the payment information. Orders with failed payments will not be processed or shipped until the payment issue is resolved.

If your payment is declined, it may be due to:

  • Insufficient funds in your account
  • Incorrect payment details entered during checkout
  • Restrictions placed by your card issuer or bank

We encourage you to double-check your payment information and ensure that your billing address and payment method match your bank’s records.

8. Currency Conversion for International Orders

If you are placing an international order, your payment will be processed in USD. Depending on your payment method, your credit card provider or payment processor may perform currency conversion, and additional fees or charges may apply. These fees are beyond our control and will be handled by your bank or payment provider.

If you have any questions or concerns about international payment processing, please contact us for clarification.

9. Contact Us

If you have any questions regarding payment methods, billing inquiries, or transaction issues, please don’t hesitate to reach out to us. Our customer support team is ready to assist you.

At CanvasVetaGuard, we strive to make your payment experience as smooth and secure as possible. If you encounter any issues or need further assistance, we’re always here to help.

Thank you for choosing CanvasVetaGuard for your artwork needs. We look forward to providing you with exceptional products and services.